Simplified Stocktaking for Restaurants and Hotels
Regardless of how often or infrequently stocktaking needs to be done, it is a time-consuming task. Millum's stocktaking module simplifies this process, including through the use of our stocktaking app.
For our customers, the stocktaking module is a “game changer.” When we conducted a development workshop, the desires for new functionality and priorities were very clear, and I believe everyone who participated recognizes the functionality in the new module. CEO, MillumBjørn Anskau
Simplifying the Biggest Task
Millum was aware that stocktaking is not the task most users of the system look forward to. Therefore, our main goal was to focus on efficiency and time savings.
After a review of the existing stocktaking module, input from users, and technological solutions, we ended up with four main points that needed prioritization.
Option to Count Offline
Inventory is often tucked away in basements with poor internet coverage. Therefore, a stocktaking module should allow both counting and saving work offline, so that later the stocktaking can be updated and saved correctly.
Option for Multiple People to Count in the Same Stocktaking/Delegate Parts of the Stocktaking
Today's stocktakings are often large and comprehensive, resulting in multiple staff members needing to be involved. Our new stocktaking module, therefore, had to include the option to delegate parts of the stocktaking to colleagues.
Option to Count Beverages in the Correct Denomination
Especially those working with alcohol service had a desire to count beverages in a more accurate unit than kg or bottle. The solution was the option for increments and denomination in, for example, centiliters and liters.
Mobile Application
A mobile application was undoubtedly what users wanted most to conduct a faster and more efficient stocktaking. With our new app, one can quickly count and navigate around as accustomed to from other mobile apps.
We started the whole process with a series of requirements and wishes from users, and I would say we have delivered well on these. User reports suggest that stocktaking is now perceived as smoother, faster, and less resource-intensive to perform. It is very satisfying to hear that the result resonated so well with users.Bjørn Anskau
Dedicated Team for the Mobile App
Even with an already large and skilled development department, Millum lacked resources in 2020 to develop a dedicated app for stocktaking. The solution was to hire a developer with primary responsibility for apps, who also brought along two master's students to work on the app project.
Bringing in new expertise by using students on a project basis is something we had not done before, but it turned out to be an unqualified success from start to finish. It requires specialized expertise to develop a mobile application, and these three guys had that expertise. All credit to them for giving us a very good stocktaking app. The fact that two out of three students stayed on at Millum after the project is also a huge bonus for us.Bjørn Anskau
